Help for older and vulnerable people and those with lower digital skills
BT Skills for Tomorrow are working with the Good Things Foundation on supporting older and vulnerable people and those with low or no digital skills to stay in contact with family and friends, to keep up to date, and to be healthy during the spread of the coronavirus.
Key information includes:
- How to access GP services online – providing key information on how to find and register with your local GP surgery, apply for repeat prescriptions and look up health records online.
- How to use the NHS website – outlining how to make the most of the NHS website to find advice and local health services like GPs and hospitals online.
- Using public services online – how to understand what public services are available online, how use the GOV.UK government website and find local council services.
This information can be found at: https://www.bt.com/skillsfortomorrow/daily-life/accessing-public-services.html
- Video calling – learn how to use video calling to connect with family and friends https://www.learnmyway.com/courses/video-calling
- Online and mobile banking – providing tips on how to do internet banking using either a computer, tablet or mobile phone, and how to keep track of your money https://www.bt.com/skillsfortomorrow/dailylife/managing-your-money.html
- Online shopping – helping on how to shop online, compare prices, use secure payment methods and understand your rights when buying online. https://www.bt.com/skillsfortomorrow/daily-life/mastering-the-basics/makingthe-most-of-the-internet.html
- Socialising online – learn how to use social networks like Facebook and Twitter to connect with family and friends and to share things online https://www.bt.com/skillsfortomorrow/daily-life/mastering-the-basics/discoveringsocial-media.html
- Watching and listening online – support to watch TV and listen to radio online, and to use services to listen to music: https://www.bt.com/skillsfortomorrow/daily-life/mastering-the-basics/digital-tools.html