Selling Added Value

The time to promote added value services and products is at the point when the client has just had a successful installation or completion of one project, so these people also need to understand the influencers involved. They have easier access to the 'insider' information the sales approach needs and need the 'commercial skills' to ask the right questions to gain further business opportunities and close them or feed them to their colleagues to secure more complex sales.

Who should attend?

This webinar is ideal for people who interact with or serve your customers and who would like to know how to better help customers with their buying decisions.

What will be covered?

• How to gain rapport fast using verbal and non-verbal communication either on the telephone or face to face
• Using technical credibility as a sales tool
• Knowing who to contact and how to approach the discussion
• Identifying your client's values and motivators ot buy
• Powerful questions to help your client become clear on the right solution - your solution
• Understand the roles played by multiple decision makers in the project buying process
• Objections and questions - how to answer them to help the sales process
• Getting people to commit

This event is fully funded and FREE for you to attend. In return, the Growth Hub ask for a few minutes of your time to complete an SME Enrolement form, if your business has not done so already.